Replacement, Returns & Exhange & Refund Policy
Replacement, Returns & Exhange & Refund Policy
Last Updated: 30 May, 2026
At Majha Morya, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return, replacement, exchange, or refund in accordance with the policy below.
Return Eligibility
Products may be returned for any reason, including:
- Product damaged during transit
- Defective or faulty product
- Incorrect product delivered
- Change of mind
- Product no longer required
- Incorrect item ordered by the customer
- Design, size, or preference mismatch
Returns Window
Customers may request a return within 7 days of delivery or pickup.
To initiate a return request, please submit your request through the Contact Us form available on our website.
Return Conditions
To be eligible for a return:
- The product should be returned with original packaging and accessories (where applicable).
- The product should not be intentionally damaged or altered after delivery.
- Proof of purchase may be required.
Return Method
After approval of the return request, customers will receive instructions regarding the return process.
Returns may be completed by:
- Courier return shipment, or
- Return to a designated collection point, where available.
Return Shipping Method
After approval of the return request, customers will receive instructions regarding the return process.
Returns may be completed by:
- Courier return shipment, or
- Return to a designated collection point, where available.
Return Shipping Fees
- For defective, damaged, or incorrect products, Majha Morya will bear the return shipping cost.
- For returns requested due to change of mind, preference, or other customer convenience reasons, return shipping charges may be borne by the customer.
Where available, a replacement product may be provided at no additional cost.
If a replacement is unavailable, customers may choose a refund.
Refund Policy
Once the returned product is received and inspected, eligible refunds will be processed.
Refunds will be issued to:
- The original payment method used during purchase, or
- Majha Morya Digital Wallet, if selected by the customer.
Refund processing generally takes 7 to 10 business days after approval.
Exchange Policy
Customers may request an exchange for another available product, subject to stock availability and applicable price differences.
Contact
For any return, replacement, exchange, or refund request, please contact us using the Contact Us form available on our website.
Ganpati Bappa Morya!
– Team Majha Morya